Privacy Policy
This Privacy Policy (“Policy”) explains how Upeksha Wellness pvt ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use the mental wellness mobile application (“App”) provided by us. We are committed to respecting and safeguarding your privacy. By using the App, you consent to the practices described in this Policy.
Information We Collect:
a. Personal Information: When you create an account or use certain features of the App, we may collect personal information such as your name, email address, date of birth, and contact details.
b. Usage Data: We collect information about your interactions with the App, such as your usage patterns, session duration, and the features you access.
c. Device Information: We may collect device-specific information, including your device model, operating system version, unique device identifiers, and mobile network information.
Use of Information:
a. Personalization: We may use your personal information to personalize your experience on the App, provide customized content, and offer relevant recommendations.
b. Communication: We may use your contact information to send you important updates, notifications, and newsletters related to the App. You may opt-out of receiving promotional communications.
c. Analytics and Improvements: We use the collected data to analyze trends, monitor and improve the App’s performance, and enhance user experience.
d. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
Data Sharing and Disclosure:
a. Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as data storage, analytics, and customer support. These providers have access to your personal information only to the extent necessary to fulfill their services and are bound by confidentiality obligations.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Rights:
a. Access and Correction: You may access, update, or correct your personal information by logging into your account settings or contacting us directly.
b. Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
c. Opt-Out: You may choose to opt-out of certain data collection and use by disabling relevant features in the App or contacting us.
d. Account Deletion: You may request the deletion of your account and associated personal information. However, please note that certain data may be retained as required by law or for legitimate business purposes.
Third-Party Links and Services:
The App may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before interacting with them.
Children’s Privacy:
The App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from achild under the age of 18, please contact us immediately, and we will take steps to promptly delete the information from our records.
International Data Transfers:
We may transfer your personal information to servers located in other countries for processing and storage. By using the App and providing your information, you consent to the transfer, storage, and processing of your information in countries outside of your residence, which may have different data protection laws than your jurisdiction.
Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on the App or through other means of communication. Your continued use of the App after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices related to the App, please contact us at momsocial08@gmail.com. We will make reasonable efforts to address your inquiry in a timely manner.